Returns & Exchanges
U.S. Polo Assn. offers a flexible return policy allowing customers to return unworn items with original tags within 30 days of purchase. We strive to ensure your classic American style fits perfectly and meets our high standards of quality.
Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Securely pack the items in their original packaging, ensuring all authentic U.S. Polo Assn. tags and labels are still attached.
Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Refund
Drop off your package at any authorized shipping location; once received and inspected, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing